Travel FAQ'S
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Furthermore, we also provide instant and constant feedback to our clients making sure that they don’t miss out on any new product developments.
Ugandan culture is very hospitable; feel free to engage in small conversation with the locals; however, it is usually expected to greet first, addressing things directly is considered rude. Uganda is somewhat conservative, so try not to wear anything too revealing; pants, for women, are unusual in the rural areas but are generally tolerated when dealing with foreigners or people from the city.
| Cancellation Made Within | Refund Policy |
|---|---|
| 30 or more days prior to departure date | 98% is refunded |
| 15-29 days prior to departure date | 75% is refunded |
| 8-14 days prior to departure | 50% is refunded |
| 7 or less days prior to departure date | Non-refundable |
Credit Cards are not widely used for commercial transactions in Uganda, however, you can use your Visa card at various ATMs around Kampala. You might be able to use your credit card at major hotels as well.
Just like any other journey to a new place, you must pack everything you feel like you need i.e medicine, toiletries, clothes depending on the season at your time of visit and so much more. When your visiting Uganda, it’s really not any different but we do however want to point a few things out; come with a rain jacket to be well prepared for the unpredictable rainfall in the park, insect repellent will be a lifesaver when you are in the middle of the tropical forests, sunscreen is a must as the African sun can tend to be unfriendly without some protection to your skin. If your are gorilla tracking, kindly please bring the appropriate hiking boots with long socks to tuck your pants into to avoid the inconvenience of safari ants when having your beautiful encounter with the gentle giants and a long-sleeved shirt to track in, you may need gloves.
kindly please note:
You can carry camera for your safari but please do not bring a drone, they are not allowed in Uganda unless you get special permission from the Ugandan government.
The best times to view wildlife in Uganda are the Dry seasons (June to August & December to February). During the dry season, the vegetation is thinner and therefore it's easier to spot wildlife from afar, not forgetting the convenience this season brings for various activities like hiking, gorilla tracking, game drives as the roads are less slippery.
Uganda, being the third world is not very well developed in the medical aspect. We do have some genuinely up to standard hospitals that extend excellent medical attention but we still advise our visitors to see their doctors at least a month before the date of travel to check for check-ups and vaccinations they need to get before they travel.
Yes, a bushman safaris representative with a visible bushman safaris placard will be waiting to warmly welcome you upon your arrival at the airport.
Unfortunately, traveller's cheques are not allowed in Uganda!
The safari price highly depends on the type of accommodation you opt for, that is to say, whether its budget, midrange or luxury accommodation and more importantly the number of people you are because the larger the group, the cheaper the safari as the costs are shared between the different individuals. Our prices for the safari all include a complimentary box or boxes of water in the safari van, accommodation best on full board basis, a 4*4 safari vehicle with English speaking tour guide-driver, fuel, park entrance fees, activities as per a given itinerary, tracking permits in case of gorillas & chimpanzees, complimentary airport pick up/drop off and a few extras that we may provide depending on the kind of safari you may confirm with us.
